Website updated today - are you seeing more or less save errors?

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The By the People technical team has been researching solutions to the bot issue that first emerged in early August. We tried one fix in mid-August, but many volunteers have continued to encounter errors saving transcriptions.

We made an update to the website this morning (Sept. 9, 9am EST) that we hope will solve the problem! Please let us know if you notice a difference.

  • I am seeing the same amount of red save error messages
  • I am seeing fewer red save error messages
  • I am seeing more red save error messages
  • I have not been having issues recently
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Thank you all for your immense patience! :heart:

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If I spend too much time on a page, I have to refresh.

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@Henry - when you say you have to refresh, is that because you are getting the red save error? What happens after you refresh?

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Sorry Lauren- I get the red message if I spend too much time on a page or if I leave the page open too long and come back to it. When I refresh the page, it is immediately accessible. I hope that helps. You may need to warn people to copy their work to the clipboard if they refresh otherwise they will lose their work.

Someone mentioned you in a post.

| lauren-btp
September 10 |

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@Henry - when you say you have to refresh, is that because you are getting the red save error? What happens after you refresh?

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I just worked for 1-1/4 hours without any error. So nice!

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I have been able to transcribe whole pages without getting a time out.

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And yesterday it was 2 hours. It appears the issue may be fixed.

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Thanks so much to all of the tech folks that have fixed the problems! Much appreciated!!!

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